Legal

Terms and Conditions

Welcome to RootsGoods.com, RootsGoods Private Limited provides access to the RootsGoods.com website (the “website”) to you subject to the conditions set out on this page.

Please read these conditions carefully before using the RootsGoods.com website. By using the RootsGoods.com website, you signify your agreement to be bound by these two types of conditions.

Conditions of Use
Conditions of Sale

These “Conditions of Use” constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Conditions Of Use

Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the “PROFILE” area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use or business purposes like preprocessing, but not for secondary trading without the technical value addition, with just hand change profit. RootsGoods.com reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.

Privacy

Please review our Privacy Notice, which also governs your visit to RootsGoods.com, to understand our practices. The personal information / data provided to us by you during the course of usage of RootsGoods.com will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

Access To RootsGoods.Com

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

License For Website Access

Subject to your compliance with these Conditions of Use and payment of applicable fees, if any, RootsGoods Private Limited grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of RootsGoods Private Limited and / or its affiliates, as may be applicable. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of RootsGoods Private Limited and / or its affiliates, as may be applicable.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of RootsGoods.com and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilising RootsGoods Private Limited’s or its affiliates’ names or trademarks without the express written consent of RootsGoods Private Limited and / or its affiliates, as applicable. Any unauthorised use terminates the permission or license granted by RootsGoods Private Limited and / or its affiliates, as applicable.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of RootsGoods.com as long as the link does not portray RootsGoods Private Limited, RootsGoods.com, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any RootsGoods.com logo or other proprietary graphic or trademark as part of the link without express written consent of RootsGoods Private Limited and / or its affiliates, as may be applicable.

Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not RootsGoods.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:

- 1) For fraudulent purposes, or in connection with a criminal offense or other unlawful activity

- 2) To send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam
- 3) To cause annoyance, inconvenience or needless anxiety

Claims Against Objectionable Content

Because RootsGoods.com lists millions of products for sale offered by sellers on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, RootsGoods.com operates on a “notice and takedown” basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person;or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (” Objectionable Content “), please notify us immediately by following at our contact page. Once our internal procedure is followed, RootsGoods.com will make all reasonable endeavors to remove such Objectionable Content complained about within a reasonable time.

Intellectual Property Claims

RootsGoods Private Limited and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please contact us through our Contact page.

Disclaimer

You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use or business purposes, but not for trading purpose without the technical value addition. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall even not mediate any dispute or disagreement between you and the sellers or producer of the products.

We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with RootsGoods nor shall RootsGoods have any obligations or liabilities in respect of any transactions on the website.

Indemnity And Release

You shall indemnify and hold harmless RootsGoods Private Limited, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.

You hereby expressly release RootsGoods Private Limited and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

Children

Use of RootsGoods.com is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use RootsGoods.com only with the involvement of a parent or guardian.

Other Businesses

Parties other than RootsGoods Private Limited and its affiliates may operate stores, provide services, or sell product lines on RootsGoods.com . For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. RootsGoods Private Limited does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and other conditions of use.

Communications

When you visit RootsGoods.com or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.

Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

Alteration Of Service Or Amendements To The Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events Beyond Our Reasonable Control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law And Jurisdiction

These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Bangalore.

Our Details

This website is operated by RootsGoods Private Limited.

For the RootsGoods.com website, you could contact us by visiting: www.RootsGoods.com/contact-us.

Procedure For Making Claims Of Right Infringements

If you believe that your rights are being infringed, you may contact us at Conatct-us page.

Use Of The RootsGoods Software

You may use RootsGoods Software solely for purposes of enabling you to use and enjoy the RootsGoods Services as provided by RootsGoods, and as permitted by the Conditions of Use, these RootsGoods Software Terms and any Terms. You may not incorporate any portion of the RootsGoods Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the RootsGoods Software or otherwise assign any rights to the RootsGoods Software in whole or in part. You may not use the RootsGoods Software for any illegal purpose. We may cease providing any RootsGoods Software and we may terminate your right to use any RootsGoods Software at any time. Your rights to use the RootsGoods Software will automatically terminate without notice from us if you fail to comply with any of these RootsGoods Software Terms, the Conditions of Use or any other Terms. Additional third party terms contained within or distributed with certain RootsGoods Software that are specifically identified in related documentation may apply to that RootsGoods Software (or software incorporated with the RootsGoods Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any RootsGoods Service is the property of RootsGoods and/or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.

RootsGoods Software Terms

Use Of The RootsGoods Software

Use Of Third Party Services

When you use the RootsGoods Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

No Reverse Engineering

You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the RootsGoods Software, whether in whole or in part, or create any derivative works from or of the RootsGoods Software.

Updates

In order to keep the RootsGoods Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

Conditions Of Sale (Between Sellers And The Buyers)

Please Read These Conditions Carefully Before Placing An Order For Any Products With The Sellers ("We" Or "Our" Or "Us", Wherever Applicable) On The RootsGoods.Com (The Website). These Conditions Signify Your Agreement To Be Bound By These Conditions

In addition, when you use any current or future RootsGoods.com service (eg: Marketplace or Auctioning Service, Trading services), you will also be subject to the terms, guidelines and conditions applicable to that service (“Terms”). If these Conditions of Sale are inconsistent with such Terms, the Terms will control.

Conditions Relating To The Sale Of Products To You

This section deals with conditions relating to the sale of products on the website by us to you.

Our Contract

Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the “Order Confirmation E-mail”). The Order Confirmation E -mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you, you could track the product live. Only when we update the product pick up status as ‘On Road’ you could find the status on the transaction table at your persional profile.

Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose or business purpose, but not for trading purpose without any technical value addition, but just hand change trading purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.

You can cancel your order for a product at no cost any time before we update the ‘On Road” for particlaur transaction.

Returns

Retrun of the product by the buyer could be perfromed, only whne the buyer confrims the retun order before two days via email through contact page.

Pricing And Availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.

All prices are inclusive of VAT/CST, service tax, Goods and Services Tax (“GST”), duties and cesses as applicable, unless stated otherwise.

Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

Health & Safety

RootGoods.in is not responsible fro any health and safety hazards, if any before or ater or during thee transaction of the produts. However we ensure our users, sellers logsitics comapny or buyers would follow their insdustry standards of Helath and safety measures, specified by Indian law.

Children

Use of RootsGoods.com is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.

Communicationst

When you send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.

Losses

Alteration Or Amendments To The Conditions

We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events Beyond Our Reasonable Control

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law And Jurisdiction

These conditions are governed by and construed in accordance with the laws of India, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Bangalore.

Questions about this document? Email general@rootsgoods.com.